Privacy Notice
Effective Date: 6th April 2026
Last Updated: 6th April 2026
1. Introduction
This Privacy Notice is issued pursuant to the Personal Data Protection Act 2010 ("PDPA"). It explains how we collect, use, disclose, and protect your personal data when you interact with our website and platform functionality. By submitting your information or utilizing our platform, you consent to the processing of your personal data in accordance with this Privacy Notice.
2. Personal Data We Collect
We collect personal data based on how you interact with our platform.
General Enquiries
- Name
- Contact number
- Questions or comments included in the message
We prioritize your privacy. We use Umami Analytics to monitor site usage; this process is entirely cookieless, anonymized, and does not store your IP address. To prevent spam, we use Cloudflare Turnstile on our forms. This may set a temporary security cookie that carries no personal data and is never used for tracking or ads. Your experience remains private and fully PDPA-compliant.
3. Purpose of Collection
Your personal data is collected and processed for the following purposes:
For EnquiriesTo accurately respond to questions, communicate regarding ongoing needs, and connect customers with relevant restaurant information.
AdministrativeFor internal administrative and operational purposes.
We will not use your personal data for direct marketing purposes.
4. Disclosure of Personal Data
We do not sell, rent, or trade your personal data. To provide our services, your data may be shared with:
Internal Teams
Staff authorized to handle enquiries and respond to your questions.
Service Providers
Third-party partners (e.g., hosting, email providers) operating strictly for functional needs.
Authorities
Law enforcement or regulators, if legally mandated.
5. Data Management
Cross-Border Data Transfer
Your personal data may be transferred, stored, or processed within or outside Malaysia. We take reasonable steps to ensure such transfers comply with the PDPA.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes stated in this notice or to comply with legal obligations.
Retained until the request is fully resolved and for a short administrative period thereafter.
When no longer required, data will be securely deleted or anonymized.
6. Your Rights
Under the PDPA, you possess the right to:
7. Contact Information
If you have any questions, requests, or complaints regarding your personal data, please contact our administrative team:
HERSOCIAL MANAGEMENT
Registration No.: 202503277693 (KT0600334-H)
For Restaurant Owners
Please refer to our Platform Terms & Conditions for information on how we handle your business and subscription data.
This Privacy Notice may be provided in English and Bahasa Malaysia. In case of any inconsistency, the English version shall prevail. We reserve the right to update this notice at any time.